Frequently Asked Questions

Shipping

Q: Where do you ship?
A: We currently ship to the UK only.

Q: How much is shipping?
A: Shipping is £4.99 for all UK orders. Orders over £75 qualify for free shipping!

Q: How long does delivery take?
A: Most UK orders arrive within 5-7 business days.

Payments

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and Shop Pay.

Returns & Exchanges

Q: What is your return policy?
A: Please see our Returns Policy page for full details.

Technical Issues

Q: I'm having trouble checking out on Safari
A: If you experience issues with Safari, please try using Chrome, Firefox, or Edge instead. This is a known browser compatibility issue.

Contact

Q: How can I contact you?
A: You can reach us through our contact form or email us directly.